Empowering knowledge and professional growth

The WHA mandates that personnel, other than administrative and sales, must undergo appropriate induction training prior to starting work in all aspects personal hygiene, health and safety, dispenser and product hygiene relevant to their work activity, by attendance of approved training courses undertaken by organisations, or trainers approved by the Association and the passing of the related examination(s), click Bylaws and Code of Practice.

Members must produce and keep updated a training manual for each staff member as proof of competence of their personnel.